Terms and Conditions
How to Book
Booking can be made online. Simply complete and submit the online booking form.
Payment for training
Payment in full must have been received by us. as cleared funds prior to the commencement of the training course booked. Failure to do so will result in the refusal of delegate access to the training course booked.
If you wish to cancel your place on a workshop you will need to get in touch with us as soon as possible for a partial refund. Email
Booking Fee: All bookings are subject to a non-refundable cancellation fee of £5. Refunds will be issued in the original payment method within 7 days of notification and agreement.
Any cancellations made within less than 48 hrs from the start of any class are non-refundable.
If we need to cancel a class for any reason we reserve the right to give you 24 hrs notice and a full refund in the method that you originally paid.
No show: If you do not turn up to a class that you are booked onto you will not be entitled to a refund.
Coaching or Counselling Session
If, for any reason, you have to cancel an agreed booking, this must be notified to us as soon as possible in writing via email, and the cancellation fees will apply as set out below:
Booking Fee: All bookings are subject to a non-refundable cancellation fee of £30 (due to expenses). Refunds will be issued in the original payment method within 7 days of notification and agreement.
Any cancellations made less than 48 hours notice – 100% cancellation fee.
We will always endeavour to rearrange an appointment to a mutually convenient time.
We are entitled to delay or reduce the level and/or scope of service(s) (including session materials) if we are prevented from or hindered or delayed in obtaining or delivering the services (including session materials) as a result of any circumstances beyond our reasonable control.
This agreement is the entire agreement between us and it supersedes any previous agreement between us relating to any services we provide, unless otherwise agreed in writing by us both. We both agree that by entering into this agreement, neither of us has relied on, and is not able to have any remedy, for any statement, promise, representation or understanding (whether it is made negligently or innocently) or any person other than what is expressly promised in this agreement. The only remedy available for breach of the promises in this agreement is for breach of contract. Nothing in this paragraph attempts to limit of exclude any liability for fraud.
No failure or delay in enforcing any of our rights under this agreement will prejudice or restrict those rights. If we waive our rights to require you to comply with this agreement it will not operate as a waiver or any further exercise of the aright and a waiver of any breach will not operate as a waiver of any subsequent breach.
We both agree that each provision of this agreement is severable and distinct from any other. If any part of this agreement is found to be illegal, invalid or unenforceable in whole or in part, we both agree that the legality, validity and enforceability of the remainder of the agreement is not affected.
No terms of this agreement are intended of the benefit of any third party, except where expressly stated in this agreement, and we both agree that it is not intended that and term of this agreement should be enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999. If you choose to make an order, these terms and conditions only apply to that order and not to any future orders.